Setup Issues
If you encounter any issues during the installation or setup of Flutterwave, please ensure that you followed all steps outlined in the setup guide. For common issues:
- Ensure that you've correctly entered your Flutterwave API keys.
- Ensure that the app is set as the default payment gateway in the GoHighLevel dashboard.
- If installation fails, try reinstalling the app or clearing cache.
If you're still having trouble, don't hesitate to contact our support team for further assistance.
Payment Processing Issues
If you face issues with payment processing:
- Check your API keys and ensure they're correct.
- Verify the currency settings for the region you're transacting in.
- Make sure that your Flutterwave account is in good standing.
For more advanced issues, please provide error logs when contacting support.
Currency Issues
If you're having trouble with currencies, please ensure that the selected currency is supported:
If you are facing an issue with a specific transaction or currency, reach out to us with detailed information about your issue.
Webhook Setup Assistance
If you're having issues with webhook setup:
- Ensure that the webhook URL is correctly configured in your Flutterwave dashboard.
- Make sure that the webhook is active and properly tested.
- If you don't receive webhook notifications, verify the status in the Flutterwave dashboard.
Contact us with your dashboard details if the issue persists.
Contact Support
If you're unable to find a solution to your issue, our support team is here to help. You can contact us via: