Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Effective Date: July 1, 2025 | Company: CRM Solutions (crm-solutions.name.ng/home)

Quick Navigation

1. Who We Are

Learn about our team and expertise

2. Information We Collect

What data we gather and why

3. How We Use Data

Our data usage practices

4. Data Sharing

When and how we share information

5. Your Rights

Your privacy rights and controls

6. Contact Us

Get in touch with questions

At CRM Solutions, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your information when you use our website, digital services, or engage with us for CRM development, automation, SEO, or marketing projects.

1. Who We Are

CRM Solutions is a specialized team of technology professionals including:

Software Engineers & Developers

Building custom solutions and integrations

Digital Marketing Specialists

Automation and marketing strategy experts

SEO Experts

Search optimization and visibility specialists

CRM Implementation Consultants

GoHighLevel and CRM deployment specialists

2. What Information We Collect

Personal Information

  • Name, email address, and phone number
  • Company or business information
  • Payment and billing details (via secure third-party processors)

Usage Data

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • CRM usage metrics for our clients

Communications

  • Emails, messages, or forms submitted to us
  • Support tickets and service requests

3. How We Use Your Information

We use collected data responsibly to:

Deliver our services (CRM development, marketing automation)
Personalize and improve your experience
Respond to inquiries and provide customer support
Send service updates and newsletters (opt-in only)
Ensure security and prevent fraud
Comply with legal requirements

4. How We Share Your Information

🔒 We do not sell your data.

We only share information in these limited cases:

Trusted Service Partners

With hosting providers, payment processors (e.g., Flutterwave), or CRM platforms (e.g., GoHighLevel) - strictly to provide our services

Legal Requirements

When legally required (e.g., court orders or government requests)

Business Transfer

If the business is acquired, data may transfer to new owners with continued protection

5. Data Security & Cookies

Security Measures

  • HTTPS encryption
  • Role-based access control
  • Secure backups
  • PCI-DSS compliance (via Flutterwave)

Cookies & Tracking

We use cookies for:

  • Site performance optimization
  • User analytics
  • Session management

You can disable cookies via your browser settings, but this may affect certain features.

6. Your Rights

Depending on your location, you may have the right to:

Access Your Data

View the personal data we hold about you

Correct Information

Request correction of inaccurate data

Delete Your Data

Request deletion of your personal information

Opt Out

Unsubscribe from marketing communications

7. Additional Information

Third-Party Links

Our site may link to third-party tools (payment pages, CRM dashboards). We're not responsible for their privacy practices - please review their policies separately.

Children's Privacy

We do not knowingly collect information from individuals under 16 years old. If we learn that we've inadvertently done so, we will delete such data immediately.

8. Contact Us

If you have questions about this Privacy Policy or need to update your information, please contact us:

Website

crm-solutions.name.ng/home

Policy Updates

We may update this Privacy Policy occasionally. We'll notify you via this page or email (if applicable). Please check back periodically for updates.